Privacy Policy
Last updated: 22 September 2026
Ariane's Sauces and Stories (Pty) Limited (we, us or our) respects your privacy and is committed to protecting your personal information in line with the Protection of Personal Information Act, 2013 (POPIA).
This Privacy Policy explains what information we collect through arianefrydman.com (the Website), why we collect it, and how we use and protect it.
1. Who is responsible for your information?
Ariane's Sauces and Stories (Pty) Limited, registration number 2026/742220/07, is the responsible party for personal information processed through this Website. For privacy queries, requests or concerns, please contact: hello@arianefrydman.com.
2. Information we collect
Depending on how you use the Website, we may collect:
Your name, email address, mobile number and delivery address;
Order, payment and delivery information;
Messages you send through contact forms or customer support;
Newsletter preferences and marketing consent; and
Technical information such as device, browser, IP address, pages visited and cookie data.
Payment-card details are processed by our payment provider and are not stored by us.
3. How we use your information
We use your personal information to process, fulfil and deliver orders; communicate with you about an order, delivery or enquiry; provide customer support; send newsletters or product updates where you have consented or where otherwise permitted by law; improve our Website and services; meet legal and accounting obligations; and protect the security of our business and Website.
We process information where it is necessary to perform a contract with you, comply with a legal obligation, pursue our legitimate business interests, or where you have provided consent.
4. Sharing your information
We may share only the information necessary with trusted service providers who help us run our business, including Wix, our payment provider, delivery partners, email, marketing and analytics providers, and professional advisers or authorities where legally required. We do not sell your personal information.
Some service providers may process information outside South Africa. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place.
5. Marketing and cookies
We will send you promotional emails only where you have opted in or where otherwise permitted by law. You can unsubscribe at any time by using the unsubscribe link in an email or by contacting us at hello@arianefrydman.com.
Our Website may use cookies and similar technologies to make the Website work properly, understand how it is used, and improve your experience. You can manage cookies through your browser settings. Disabling certain cookies may affect Website functionality.
6. Security and retention
We use reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, alteration or disclosure. We retain personal information only for as long as reasonably necessary for the purpose it was collected, including to fulfil orders, manage customer relationships, comply with legal obligations and resolve disputes.
7. Your rights
Subject to applicable law, you may ask us to access, correct, update, delete or restrict the processing of your personal information. You may also withdraw consent where processing relies on consent. To make a request, email hello@arianefrydman.com. You may also lodge a complaint with the South African Information Regulator.
8. Changes to this policy
We may update this Privacy Policy from time to time. The latest version and revision date will always be available on this page.
9. Contact
For questions, please contact us at hello@arianefrydman.com